Please note that we have only allocated limited daily online booking spaces. If no appointments are free, please call our reception on +254 700 041955 or +254 20 528 3218.
Footsteps To Fertility Centre operates on an appointment basis. To schedule an appointment, please call our office on +254 700 041955 or +254 20 528 3218 between 9:00 a.m. and 4:00 p.m.
We provide online appointments for patients residing outside the country. Please send an email indicating your desired service and location to firstname.lastname@example.org to request an online appointment.
No-show / late arrival policy
In an effort to maximize the time our doctor spends with you and minimize your wait time, our No-Show and Late Arrival Policy is as follows.
No show policy
Our “no-show” policy will affect all patients who do not keep their scheduled appointment or who cancel an appointment with less than a 24-hour notice.
- First No show – Patients will receive a phone call and email advising of our policy.
- Second No show – Patients will receive a 2nd email regarding our no-show policy.
- Third and subsequent no shows-may result in dismissal from service.
Late arrival policy
Patients arriving more than 15 minutes late for a scheduled well visit or office visit appointment will be rescheduled for another time or day.
To help us deliver efficient service to all of our patients, please remember to:
- Call ahead to schedule an appointment.
- Arrive on time for your designated appointment. If you are visiting us for the first time, please arrive at least 15 to 30 minutes before your scheduled appointment.
- Give us a 24-hour notification if you wish to cancel your appointment.
- Verify your insurance coverage of our services prior to your visit.
- Please bring your insurance card with you whenever you visit us for an appointment.